Shipping policy
Shipping Policy
Thank you for shopping at durene-watches.com. We understand that receiving your order quickly is important, and we do our best to process and ship all orders as efficiently as possible.
Shipping Methods & Costs
Free worldwide shipping on all orders — no minimum required.
Order Processing
Every DURÉNE watch is handbuilt to order. Orders are processed within 3–7 business days.
Once your order has been processed, you will receive a shipping confirmation email containing your tracking number.
Estimated Delivery Time
After processing, delivery usually takes 7–14 business days depending on your destination.
Delivery times may vary due to factors beyond our control, such as customs inspections, carrier delays, or public holidays.
International Shipping
We ship worldwide. Customs duties and import taxes may apply depending on your country and are the responsibility of the buyer.
Tracking Your Order
Once your order has shipped, you can track it using the tracking number provided in your confirmation email.
Lost or Damaged Shipments
If your order is lost or arrives damaged, contact us immediately at . We will work to resolve the issue as quickly as possible.
Changes to Your Order
Once an order has been shipped, we are unable to change the shipping address or any order details. Please ensure all information is correct at the time of purchase.
Thank you for choosing DURÉNE.
Questions? — we respond within 72 hours.
